FAQs

Having problems logging in?

If you are having problems logging in to the NHS Staff Benefits website, please click here and enter your email address. You will then receive an email with your user name and instructions to reset your password.

Please note that if you do not enter the correct email address that you used when you first registered then the system will not recognise your email address.

Do I have to buy a card to access the discounts on this site?

No, access to the NHS Staff Benefits programme is FREE, you do not need to purchase any card to access these offers. 

Where ID is required to access the discount you simply show your NHS/Hopsice ID badge or for NHS/Hospice/GP practice and Dental Staff you can show a payslip to confirm your entitlement to the benefit.

Why are all the Local Discounts in Scotland?

At the present time, NHS Staff Benefits remit is the provision of staff benefits to staff in the central belt of Scotland, therefore all our Local Discounts are within this area.

As far as we are led to believe, a number of other NHS Areas have created links to our website via their staff intranet sites to allow staff to use the online discounts that are available via the links on this website.

How do I contact someone at NHS Staff Benefits?

You can contact us by clicking here.

How do I find out about NHS Lothian Day out tickets?

NHS Lothian Lottery Committee will notify staff when day out tickets become available. If you have any questions regarding day out tickets in NHS Lothian please contact committee members.

How do I suggest a company that I would like to see offering a Local Discount?

Simply complete the contact us form giving the company name, address and if known a contact name and number, and our Account Manager will contact them directly.

If your question has not been answered, you can contact us here.

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